The importance of quality hosting for eCommerce
It’s no great surprise that the shopping habits of UK consumers has changed dramatically over the last few years. Pressures from the economic recession aside – while important – the natural progression to buying online has increased fundamentally.
According to the IMRG, the e-tail market of the UK grew by 16% in the UK. Online sales now account for 17% of all retail sales in this country. While the percentage might seem small, the level consistently grows. Buying online is becoming second nature to many, but the up and coming generations with purchasing power see buying online as a basic shopping experience. The pressure on eCommerce outlets is on.
Because of the need to provide a smooth running, quality shopping experience, the work behind the scenes of a site needs to be totally reliable. This means that a the hosting for your site has to be able to provide excellent guarantees and a service that won’t let you down. You need to be able to rely on someone being on hand to ensure that you have the necessary back up you need, even during the odd hours of the day and night. You don’t want to miss out on that last minute purchase before bedtime!
Companies such as Intelligent Retail expect the best possible service from their support and hosting. This in turn provides the best possible support for their customers. Intelligent Retail provides EPoS till systems for over thousands of licences for the company’s branded Connect system. Many of these stores also use them for webdesign. Intelligent Retail is a company that relies on a ‘best fit’ approach to all of its business connections, with both its customers and as a customer. This led to the use of Rackspace’s systems.
It was Rackspace that offered the best in hosting services to meet the needs of Intelligent Retail and its customers. They were able to understand the complexities required from an eCommerce and retail service provider of Intelligent Retail’s calibre. The lesson to be learned here is that whoever you chose for your hosting, they should understand what you want to achieve, and help you achieve it.